Our 30-day guarantee
Inspect your Kornwerkshop tool. If it does not meet your technical requirements, you can return it within 30 days, and we will refund the full price of the item.
The promise
You have 30 days after receiving your order to request a return, with no justification needed. The refund is issued through the original payment method within 3 business days of receipt.
30-day returns
Any reason is accepted, including simply changing your mind.
Insured delivery
Damage or loss during transport? We provide a replacement unit or issue a refund at no extra cost.
Secure payment
Payment methods are limited to cash on delivery or bank transfer: we do not charge cards in advance or collect banking credentials.
Real support
A member of our administrative team will answer your message at [email protected] within one business day.
How to claim
- Send an email to [email protected] with your order reference.
- We will provide your processing code and shipping instructions within one business day.
- Ship the package according to instructions; we will process your refund as soon as it is inspected at the warehouse.
Contract details remain accessible in the Returns policy and Delivery terms sections.