Privacy Policy
Kornwerkshop S.L. ("Kornwerkshop") acts as the data controller for personal data collected on kornwerkshop.shop. This document details the types of information processed, its legal basis, retention periods, authorized recipients, and the rights granted to the data subject.
Who is responsible
Kornwerkshop S.L., Calle Florida, 28, 01005 Vitoria-Gasteiz, España. Privacy contact: [email protected].
Legal framework
The processing of personal data strictly complies with the General Data Protection Regulation (GDPR) and applicable regulations in Spain. In the event of any discrepancy between this text and the applicable regulatory framework, the legislation shall always prevail.
What we collect
When placing an order, we collect only the data strictly necessary for logistics: name, delivery address, email, phone number, and details of the ordered items. This site does not record or store credit or debit card details. While browsing, the server collects technical parameters (IP address, browser, and pages visited) using the cookies described below.
- Identification and shipping postal data including first name, last name, delivery address, email address, and contact telephone number.
- Purchase history, internal billing records, and proof of transactions made via bank transfer or cash on delivery.
- Technical browsing parameters, anonymized IP address, session identifiers, and browser type.
- Messages, basic fitness training inquiries, and records submitted to customer service.
Why we use it
- For the management, delivery of shipments, and handling of potential returns.
- To handle technical communications and transmit order tracking updates.
- To safeguard website integrity and record browsing metrics.
- To issue informational updates, strictly upon prior subscription and with an unsubscribe option in every communication.
Information recipients
Logistics carriers access the essential details required for physical delivery. The payment gateway processes information needed to complete the transaction. Server hosting and analytics providers act as data processors under contractual obligation. We do not sell personal data under any circumstances.
Kornwerkshop S.L. operates in Spain and under European regulations does not sell or transfer personal information to third parties for commercial purposes unrelated to logistics and tax management. CCPA statutes do not apply, as this operator has a strictly Spanish base and market.
Retention periods
Documentation linked to commercial transactions is retained for the period established by tax and accounting obligations, after which it is destroyed. User profile records are kept until account closure. Analytical browsing indicators are retained for a period of 14 months.
Your rights
Under the European Union General Data Protection Regulation (GDPR) and Spain's Organic Law 3/2018 (LOPDGDD), users may exercise their rights of access, rectification, erasure, objection, restriction of processing, and data portability free of charge by writing to [email protected] with proof of identity.
Security
Kornwerkshop does not collect, process, or store credit card details on its servers, as the only payment methods available in the store are cash on delivery directly to the courier and traditional bank transfer to a checking account.
Questions about this policy
Contact us via [email protected] or call +34 945 241 35 12 during Mon-Fri 09:30 - 17:45, Sat 10:15 - 15:30. We process every inquiry within one business day.
- Merchant
- Kornwerkshop S.L.
- Registered address
- Calle Florida, 28, 01005 Vitoria-Gasteiz, España
- [email protected]
- Phone
- +34 945 241 35 12
- Working hours
- Mon-Fri 09:30 - 17:45, Sat 10:15 - 15:30
- Registration
- CIF: B-64250785